Most Important thing to Know about your BoomCase:
Please double check that your BoomCase is off when not in use. If left on for over 24 continuous hours it can put a strain on the battery that can overtime damage it. If this happens we will replace your battery for you the first time it happens. Charge after heavy use. Charger is fully automatic. No worries about leaving it charging over night. If turned off when not in use and charged properly your BoomCase will last longer than your laptop computer : )
Questions Answered: Work in Progress….
How Do I Order a BoomCase?
Check the Shop for Ready to Ship Cases and the Customize page to make your own.
Where Can I Buy A BoomCase?
The BoomCase is currently carried in these fine stores with a few more on the way. Dijital Fix – NYC + Score – San Diego + MidiKat – Sacramento + A&G Merch/Dijital Fix - San Francisco + CoStar – Austin,TX + Paul Smith – Milan,Italy + Klein Epstein & Parker – West Hollywood,CA + A.K. Rikk’s – Grand Rapids, MI.
How Long Does It take to Make a BoomCase?
It takes us about three weeks to complete and ship a custom ordered BoomCase. The BoomCase is handmade by a team of three people.
Does the BoomCase come with a warranty?
Yes. We put a lot of work into each BoomCase. So we will fix most issues that come up for free if you send your BoomCase back to us. If you damage a speaker or your battery goes bad because it wasn’t properly charged we can replace them at cost. Some issues that have come up (and we fixed for free) – accidental breaking of the on/off switch, breaking audio cable inside audio input jack or bending the charging port. We have had this happen to about 5 cases so far. Other than that the BoomCase is pretty solid and will last you a long long time. Just keep it off when not in use and put it on charger often.
How much does the BoomCase weigh?
Most BoomCases weigh between 11-16lbs. Our lightest BoomCase is only 6lbs and our heaviest 30lbs. It all depends on size, amount of speakers and options chosen.
Do you ship Internationally?
Yes we do. We have shipped to Italy, The UK, Australia, Germany,The Netherlands, Japan and more. You can expect to pay around $100-175 for shipping. Within The US it is $55-85.
Will the Boomcase work with a electric guitar or synthesizer?
Yes. We can configure your Case to accept any type of input but suggest a small headphone amp on certain guitars to get a little extra volume as they are setup to be more like a home stereo versus an actual “guitar amp”. See an example of a BoomCase, a mixer and Synths here – YouTube. You can also use Amplitude for the iPhone.
Do you have an email list?
If you look on the right side of this page you will see a Email Subscription button. If you sign up you will receive the latest news about available BoomCases and Suitcases. We are also on Facebook.
Can I get protective grills put on my speakers?
Of course. We are starting to offer speaker grills for most of the speakers on the BoomCase. Prices start at $25. Grills might not be available on the smaller speakers.
How Do You Tell How Much Battery Life is Left?
Any video of the BoomCase in action?
How does the USB Charger and Battery Charger Work?
Just plug in the battery charger to the case and let it be. Its fully automatic. The USB charger allows you to charge any device that can charge from a computer USB port.(iPod,iPhone,BlackBerry,Droid, Various Mp3 Players etc.)
How Does the 125w Electrical Plug Work? What can I power with it?
We add an inverter inside the BoomCase and put a plug on the side. This allows you to power devices such as your laptop or a mixer directly off the case.